**Last Updated:** 09/08/2025

 

At **TarnixStores**, refund eligibility is subject to a dynamic, case-specific review process, wherein each request is evaluated in light of the unique attributes, fulfillment trajectory, and post-purchase condition of the order in question. While we endeavor—where commercially reasonable—to arrive at customer-centric outcomes, the initiation, scope, proportionality, and delivery method of any refund shall remain contingent upon a spectrum of variables. These variables may include, but are not strictly limited to:

 

* The category and subcategory of the product acquired.

* The degree of personalization, bespoke alterations, or custom adjustments integrated into the item.

* The sequence and methodology through which the order entered, progressed through, and exited our production and logistical framework.

* Seasonal, promotional, or operational constraints active at the time of fulfillment.

 

Refund requests must be lodged exclusively via our designated resolution interface(s) within the applicable submission period, which may vary per product, campaign, or purchase channel and is communicated either during checkout, in your order confirmation, or in subsequent transactional correspondence.

 

It is important to note that:

 

* Orders that involve **non-standard configurations, personalized content, limited-release designs,** or workflows that commence production immediately upon payment clearance may be deemed ineligible for standard refund treatment.

* In such cases, **alternative redress options**—including, but not limited to, partial reimbursement, proportional store credit, non-expiring gift vouchers, or item-for-item substitution—may be considered at our sole discretion and in alignment with the operational feasibility at the time of resolution.

* Where applicable, you may be asked to provide proof of purchase, corroborating documentation, and/or visual evidence (e.g., photographs, videos) to substantiate claims.

 

TarnixStores retains **final and absolute discretion** in determining:

 

* Whether a product is materially defective, functionally misrepresented, or otherwise eligible for return.

* The form, value, and method of any refund or alternate remedy provided.

 

Products exhibiting **natural production variations**—including but not limited to print alignment offsets, tonal or color saturation variances, or aesthetic divergences from online previews—shall not constitute grounds for a refund or exchange.

 

If a refund is approved, it will be processed via the original payment method **or** another payment channel mutually agreed upon, subject to:

 

* Banking institution processing times.

* Third-party payment platform clearance cycles.

* Any operational holds or audits that may arise during the transaction.

 

We reserve the right to modify, reinterpret, or rescind this Refund Policy without advance notice, with the **version in force at the time the resolution process concludes** being the one that applies—regardless of the date of purchase.

 

By placing an order through **TarnixStores**, you acknowledge and accept that refund determinations are inherently variable, may differ from case to case, and are intrinsically dependent on the specific circumstances of your order.